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Open 7 days a weekAt Millbrook our people are proud, passionate and creative. They help us to grow smiles every day through their exceptional service and knowledge.
Adam Smith – Seasonal & Lifestyle Buyer
Adam joined Millbrook in January 2015 having worked in the garden centre industry for some time. He previously managed our Staplehurst site and is now Seasonal and Lifestyle Buyer for our two Millbrook centres.
When we asked Adam what is different about working for Millbrook, this is what he said “It’s feeling like you’re part of a family, you work alongside the owners and feel you own your area of the company. I can share this sense of ownership with the team. The training and development opportunities I have already received make me feel highly valued.”
Nicky Lappin – Visual Merchandiser
Nicky joined Millbrook in 2017 after 20 years as a Visual Merchandiser at Bluewater Shopping Centre. She works closely with our buyers and management teams to create stunning displays.
We asked Nicky what she loves most about her job at Millbrook. "The best thing about my job is the creative control I get. I love the variety of the work I do, from creating displays for Christmas or Spring to training other staff on signage and merchandising standards—even selling furniture in our busy summer months! No two days are the same. The people and atmosphere are great. It’s a lovely place to work."
Dan Furley – Assistant Plant Area Manager
Before Millbrook, Dan was a Visual Merchandising Manager for the Arcadia Group in London, overseeing menswear strategy across 500 stores. In 2021, driven by his passion for horticulture, he made the leap to Millbrook. Four years later he was a finalist in the GCA Rising Star Awards thanks to his Plant October campaign.
We asked Dan what he enjoys most about working in the plant team: “I really enjoy interacting with our customers and exceeding their expectations, creating experiences that keep them coming back. What I love most about working at Millbrook is the people - the teamwork and shared passion for doing our best.”
Kerry Smith – Events Coordinator
In 2017, Kerry swapped a long commute to London for a better work/life balance at Millbrook. She started as an Office Administrator before stepping into the role of Events Coordinator in 2023, delivering our fantastic schedule of events.
From holding spiders to singing with Rock Choir, no two days are the same for Kerry. “I work about three months in advance, researching new experiences for customers, working out budgets, and booking providers and speakers. I love that I can work locally and part-time, and that every day is different. There’s so much variety to my role, and dare I say it, I even enjoy those last minute requests that pop into my inbox - I’m always up for the challenge!”